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Terms and Conditions
The following terms and conditions apply to all transactions on LSMX1. The use of this site and any order placements indicates your acceptance of these terms and conditions. If you do not agree to be bound by these terms and conditions, please do not use this site.
Acceptance of terms
These terms and conditions do not affect your statutory rights. To order goods through this website you must be at least 18 years of age. We will treat each order for goods as an offer by you to purchase the goods subject to these terms and conditions.
Description of Goods
It is not practical to publish comprehensive and detailed specifications of all products we sell via the website. If you require further information, full and detailed specifications are usually available from the particular manufacturer's brochures or their websites.
Accuracy of Product Information
All product specifications, images and other information published on our website have either been made accessible by suppliers, manufacturer's, publications, publicists, or been gathered from public-domain sources. The intention of Motocross World Online is that all information on the website should be as accurate and up to date as possible. However we cannot guarantee the reliability or the accuracy of the information contained within our pages.
Typographical Errors
In the event a product is listed at an incorrect price due to typographical error or error in pricing information from our suppliers, taxes or duty changes, we shall have the right to refuse or cancel any orders listed at the incorrect price whether or not the order has been confirmed but before the goods have been dispatched. If your credit card has already been charged and we subsequently cancel your order, we will immediately issue a credit to your credit card account to the value of the incorrect price (including delivery charges).
Payment and Price
The total price payable for the goods will be stipulated at the time when you place your order whether or not the order has been confirmed. We are entitled to make adjustments to the price to take account of any increase in our supplier's prices, or the imposition of any taxes or duties, or if due to an error or omission the price published for the goods is wrong whether or not the order has been confirmed but before the goods have been dispatched. You will be informed of any price change before dispatch and have the option to cancel. All prices on our website are shown inclusive of VAT but all are exclusive of delivery charges which will be payable as indicated at the time of placing your order.
Payment Methods
On the order you must provide us with your exact billing address and email address - the postal address must be the same as your credit card bank has on file for you. Please ensure the email address you use is valid as we need this address to confirm the order process to you, most of our correspondences will be via the email address you give so please ensure its correct. Incorrect information will cause a delay in processing your order.
Privacy Policy
At LSMX1 we take privacy very seriously. Throughout the data collection process, all necessary steps are taken to ensure that data is used only according to the purposes that we have clearly stated.
At no time does LSMX1 store the financial information of our customers, only the relevent contact information for processing your order.
This data collected within this site may be used for two purposes. First, for the purpose of providing the service requested by you, e.g. sending out goods that you have ordered. Second, for the purpose of marketing by LSMX1. This implies that we may from time to time send you information about us and our events.
Under the Data Protection Act, all data subjects have the right to 'opt out' of direct marketing campaigns. When you provide us with your name and address, you can check the box at the bottom of the form in order to opt out of such campaigns. Data submitted to us will then not be used for any kind of direct marketing or mailshots.
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.
We also monitor this site's access log information and the connection address from the Internet address you are connecting from is automatically included within that. LSMX1 does not share this data with third parties. Our site also uses cookies - a piece of information that is stored on your computer's hard drive by your web browser. When you return to our website, our computer server will automatically recognise the cookie, giving us information about your last visit. Most browsers accept cookies automatically, but usually you can change the settings of your browser to stop automatic acceptance. If you do choose not to receive cookies, you may still use most of the features on our website. (Our shopping basket requires cookies in order to add items to it).
We may also carry out other monitoring to assess the popularity of different parts of the site and to improve navigation of the site, but such information will not be merged with your personal details.
Availability of Goods
All products and services are subject to availability and may be withdrawn at any time. If we do not supply the goods for any reason we will not charge you for these and we will refund any money already paid for them.
Delivery Charges
Delivery charges are applicable to all orders, prices on our website are exclusive of delivery charges which will be added to the price of the products at our checkout. Delivery charges vary depending on the type of products and service you require, the various methods are presented to you at the checkout.
Delivery Times
Delivery times are normally indicated on the product information page. We will endeavor to deliver goods within the times stated but goods are subject to availability and delay in delivery of goods is sometimes outside our control. Any dates we specify for the delivery of goods are approximate only. If we, or our suppliers are temporarily out of stock, we will notify you of this position and you should allow up to 14 days for dispatch of the goods. For delays of more than 14 days, you will have the right to cancel the order and we will refund any money paid by you for the goods.
Risk
We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Website.
As soon as we have delivered the goods to your door you will be responsible for them. We will only deliver goods to the address on the order and goods will not be left without a signature. From the time of receipted delivery of the goods, any loss or damage to the goods shall be at your own risk. Any transit damage to the goods (i.e. external damage to the box/parcel) must be noted on the delivery consignment note at the time of delivery.
Time Limitation for Notification of Claims
Damage in transit: If goods arrive in a damaged condition you must make a note on the carrier's delivery consignment note and it will be your responsibility to inform us within 7 days from delivery.
Shortages: It is your responsibility to sign for the correct number of packages as shown on the carrier's delivery consignment note. Any shortages must be noted on the consignment note and it will be your responsibility to notify us within 7 days from delivery.
In-Correct Goods: It is your responsibility to notify us of any in-correct goods supplied within 7 days from delivery.
Non-Deliveries: We will not accept liability for goods lost in transit unless we are notified within 7 days from the expected delivery date.
Product Guarantees
Most of the products supplied are covered by the terms and conditions of the Manufacturer's Guarantee. This guarantee will most likely exclude faults caused by accident, neglect, and misuse. Nothing in these conditions will reduce your statutory rights relating to faulty or misdescribed goods. For further information about your statutory rights contact your local authority Trading Standards Service or Citizens' Advice Bureau.
Returned Goods - Refunds
LSMX1 operates in accordance with the EU Distance Selling Directive. Should you wish to cancel your purchase, you can cancel before the goods are dispatched until 7 working days from the day after delivery, you must inform us in writing i.e. by email, post or fax, that you wish to cancel your order. We are obliged to refund your payment in full within 30 days of your cancellation. Should you cancel your purchase within this 7 day period we will refund your payment in full including delivery costs. It is your responsibility to return purchases in pristine condition in its original box and packaging. You will be wholly responsible for the cost of return delivery and safe return of the goods. Goods received back incomplete or in a damaged or used condition will be returned to you. If you do not return goods within 7 working days after you have informed us that you wish to cancel your order, we reserve the right to arrange collection of the item from you and to charge you for such collection.
Restocking Charge
A 15% restocking charge will be made to any order cancelled due to customer error after the cancellation period.
Links to Other Sites
LSMX1 may contain links to other web sites, including links to manufacturers or associates web sites. LSMX1 has no control over, and accepts no liability, obligation, or responsibility for, the contents or performance of other websites. Any such links do not necessarily constitute an endorsement of or any representation regarding the linked website, its content, its owner, its performance, or its owner's products or services.
Compliance with laws
The Website may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the website and any transactions conducted on or through the website.
The Conditions shall be governed by and construed in accordance with the laws of England. Failure by us to enforce any of these terms and conditions will not affect our right to enforce the rest of these terms and conditions.
To comply with applicable laws and lawful government requests, we reserve the right to access and disclose individually identifiable information to operate our systems properly or to protect our customers and ourselves. We also reserve the right to disclose individually identifiable information to third parties where a complaint arises concerning your use of the website or our services.
LSMX1 reserves the right to change these terms and conditions at any time without prior notice to you.
These terms and conditions do not affect your legal rights.
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